L4 Make It Happen behaviour illustration

Leadership behaviour L4

Make It Happen

If you do not follow up, people assume it does not matter. Relentless, sustainable follow-through turns your key priorities into lasting change.

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What this behaviour looks like

Follow-up is the signal

A leader sets a clear, ambitious priority for pupils and follows it up in training, lesson feedback and coaching until it is done. They adapt the method without lowering the goal, and pace the effort so colleagues stay persistent rather than exhausted.

A practical example

Finishing a stalled curriculum project

Hoping it lands“Can everyone try to get their units finished soon? Thanks for all your hard work on this.”

Making it happen“Each unit now has six named parts, each with an owner and a date, and ready means it has passed peer review. We will check progress together on Thursday. If something is blocking you, tell me today and I will help remove it.”

The result

Each unit has six parts, each with an owner and date.

The blocker

Ask each owner today what is blocking them, and help remove it.

The check

Check progress together on Thursday; ready means passed peer review.

Now try it with one stalled task.

Write the intended result, owner, deadline and evidence of completion, name the biggest blocker, and put a midpoint check in your diary.

L4 · Resources for your setting

Put ‘Make It Happen’ into practice

Develop your own practice or lead the learning with your team. Use the chapter and workbook to explore the behaviour, then choose the resources that fit your next step.

L4 Make It Happen Playbook cover

Apply · Your leadership practice

Put it to work

Use the L4 Playbook to turn the behaviour into practical action on a real leadership challenge.

  • Practical toolkit and coaching prompts
  • A practice script to rehearse your approach
  • A 90-day plan to guide your next steps

Members only · Explore membership →

L4 Make It Happen: PowerPoint slide

Apply · Learning with your team

Lead a team session

Use the L4 INSET PowerPoint to help colleagues explore the behaviour and plan how to put it into practice.

  • Editable slides to adapt to your setting
  • Speaker notes to support facilitation
  • Discussion, rehearsal and planning

Members only · Explore membership →

Completed Playbooks

See L4 applied in eight leadership contexts

Choose your role to explore the challenge, the leader’s response and the intended result. Members can read the complete example and download an editable Word copy.

In a primary school

In a secondary school

Across schools

Selected completed example

In a primary school · Headteacher

Making first-day absence contact stick

Siobhan · Headteacher · 510-pupil primary school with a resource base

Worked example at a glance

Making first-day absence contact stick

The challengeThe first-day absence routine has been tightened twice before, and both attempts faded within a fortnight.

What the leader doesThe headteacher agrees with the office and safeguarding team a sequence they can run on a busy morning, rehearses every role and the call itself, and checks completion daily.

What success looks likeBy day 30 every role should have rehearsed the routine and cover plan; from the end of week six and through day 60 at least 95% of first contacts should happen by 9.30, with every risk handover confirmed; this should be sustained through day 90.

The complete Playbook is for members

Turn this example into action

Read the full toolkit, coaching and practice scripts, and 90-day plan. Members can view the PDF here and download an editable Word copy.

Further reading

Cover of Execution by Larry Bossidy and Ram Charan

Recommended book

Execution: The Discipline of Getting Things Done – Larry Bossidy & Ram Charan (2002)

This text helps you apply the behaviour by showing how clarity, ownership and disciplined follow-through lead to consistent delivery.

Buy the book ↗

References from the Everyone Succeeds book

  • Duckworth, A. (2016) Grit: The Power of Passion and Perseverance. New York: Scribner. Buy on Amazon ↗
  • Dweck, C.S. (2006) Mindset: The New Psychology of Success. New York: Random House. Buy on Amazon ↗

Not sure where to start? Take the free leadership diagnostic to find your three priorities.

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