Scenario 2.6: A leader is focused on task, not people and it’s starting to show
One of your leaders is highly task-focused and efficient but is neglecting relationships. Their team feels unsupported or unheard, and cracks are beginning to show in engagement and performance.
Leadership Behaviours to Support This Challenge
| Code | Behaviour | Why It Matters |
| T1 | Know Your Team | Strong relationships improve communication, motivation, and retention. |
| T6 | Be Wonderful to Work With | Reminds leaders that how we lead matters just as much as what we do. |
| T7 | Hold Meetings for Impact | Meetings can be a tool to check in, align, and support people. |
| L1 | Lead by Example | Your modelling of relational leadership provides a counterbalance. |
| Y4 | Humility | Encouraging them to reflect on impact and growth areas without defensiveness. |
Suggested Approach
- Use feedback or data to highlight the issue with empathy and clarity.
- Support the leader to develop relational routines, check-ins, praise and visibility.
- Model people-first leadership in your own interactions.
- Encourage 360 feedback to increase self-awareness.
- Offer coaching or mentoring that focuses on emotional intelligence.