Scenario 2.4: Team morale is low after a difficult term
It’s been a tough period, perhaps due to staffing challenges, external pressures, or disappointing results. Staff are tired, disheartened, or disengaged. You want to rebuild energy, focus, and belief.
Leadership Behaviours to Support This Challenge
| Code | Behaviour | Why It Matters |
| T6 | Be Wonderful to Work With | Positivity, appreciation, and care help shift team mindset. |
| C5 | Celebrate Successes | Reminds people that progress and wins still exist and matter. |
| L2 | Be Positive | Leadership tone has a powerful ripple effect on morale. |
| L6 | Leaders Eat Last | Putting your team’s needs first builds trust and motivation. |
| Y2 | Give Yourself Permission | Encouraging staff to rest and reset models compassion and sustainability. |
Suggested Approach
- Start with acknowledgment by naming the difficulty and validating people’s efforts.
- Reframe with hope: focus on what’s going well and what’s possible next.
- Show appreciation personally and publicly.
- Create small wins to rebuild confidence.
- Model healthy boundaries and renewal, don’t glorify burnout.