Scenario 2.2: You’ve promoted someone into leadership and want to set them up to succeed
You’ve recently appointed a staff member to a new leadership role. They are capable but inexperienced, and you want to ensure they feel supported, confident, and clear in their responsibilities while helping them grow into the role effectively.
Leadership Behaviours to Support This Challenge
| Code | Behaviour | Why It Matters |
| T1 | Know Your Team | Understanding their strengths, motivations, and development needs helps tailor support. |
| T6 | Be Wonderful to Work With | A supportive, appreciative tone fosters confidence and motivation. |
| L10 | Pass the Baton | Delegation empowers new leaders and signals trust. |
| L1 | Lead by Example | Your modelling of leadership behaviours gives them a blueprint to emulate. |
| Y5 | Organise for Clarity | Setting out clear expectations, timelines, and check-ins reduces overwhelm. |
Suggested Approach
- Begin with a one-to-one session to define success in their new role.
- Establish regular check-ins and ask what support they need.
- Give feedback early and often with both praise and redirection.
- Model the behaviours you want them to develop.
- Encourage them to take ownership, make decisions, and reflect on outcomes.