L7. Co-create What Matters – Coach and Practice
This behaviour develops a leader’s ability to involve people in shaping priorities and solutions so ownership sticks.
Behaviour focus
Designing with people, not at them.
Purpose
To increase commitment, quality, and pace by harnessing collective intelligence.
| Action Steps | Key Questions | Practice |
| Clarify the decision space. | What is fixed, what is flexible, who decides? | Practise opening a session with a one minute brief that states the scope, constraints, and outcome. |
| Use structured input. | How will every voice be heard? | Run a 10-2 session: ten minutes to think, two minutes each to share, and capture themes live. |
| Turn ideas into tests. | What small trials can we run quickly? | Co-design a two week pilot with clear success criteria and an owner. |
| Close the loop. | How will we show what changed as a result of the input? | Prepare and deliver a one page before and after summary within a week. |