Your Leadership Challenge

Strengthen staff confidence and accuracy in completing safeguarding referrals.

Your Leadership Goal

Achieve 100% completion accuracy and raise confidence ratings from 3.8 to 4.6.

Key Behaviours to Apply

L5 Train and Empower, C3 Establish Psychological Safety, S12 Lead for Lasting Excellence.

Date started	Date completed

Key Results and Lead Measures

Key Results	Lead Measures
1. 100% of referrals meet quality threshold.	• Provide feedback on every referral within 24 hours.• Share anonymised examples of good practice weekly.
2. Zero delays in triage for 90 days.	• Monitor referral times daily.• Introduce a checklist for staff completing forms.
3. Confidence rises from 3.8→4.6.	• Run two training refreshers per month.• Conduct a pulse check at midpoint and the end.

Progress Tracker

	30 Days	60 Days	90 Days
Key Actions	Delivered refresher session; implemented new referral checklist.	Fewer incomplete forms.	Clarify examples for complex cases.
Evidence of Impact	Continued feedback within 24 hours; shared anonymised examples.	Accuracy rate 95%; confidence 4.4.	Staff appreciate quick feedback, ensure sustained pace movong forward.
Reflections / Adjustments	Conducted pulse survey and audit.	100% accuracy; confidence 4.6.	Success achieved, take time to embed early-help focus.
Next Steps after 90 days	Train staff on the early-help process and escalation protocols.