Scenario 5.6: A colleague is struggling, and you’re unsure how to support them
You’ve noticed a colleague isn’t themselves as they may be overwhelmed, withdrawn, or not coping well. You want to help, but don’t want to overstep.
Leadership Behaviours to Support This Challenge
| Code | Behaviour | Why It Matters |
| T1 | Know Your Team | Understanding personal context helps tailor support. |
| L6 | Leaders Eat Last | Supporting others builds psychological safety and loyalty. |
| Y2 | Give Yourself Permission | You don’t have to solve everything. Listening and signposting are powerful. |
| L5 | Stack the Chairs | Small acts of service can show care and reduce pressure for colleagues. |
Suggested Approach
- Check in privately and express concern gently.
- Ask open-ended questions and listen without judgment.
- Offer small, practical help if appropriate.
- Signpost to professional support if needed.
- Follow up with consistency and care.