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Scenario 3.2: Your new initiative is met with polite compliance, but little commitment

A new project has launched, but staff are just going through the motions. There’s no visible enthusiasm or ownership, and impact is limited.

leadership behaviours

Leadership Behaviours to Support This Challenge

CodeBehaviourWhy It Matters
L7Co-Create What MattersEngagement increases when people help shape the initiative.
S1Explain the WhyPurpose drives buy-in as people commit when they understand why it matters.
S2Tell the StoryA compelling narrative connects the initiative to vision and values.
S7Communicate OftenRepetition and clarity help shift passive compliance to active support.
S10Sustain ChangePersistence ensures the initiative isn’t just a passing phase.
suggested approach

Suggested Approach

  • Revisit the purpose with staff. Ask for feedback and listen openly.
  • Identify quick wins and celebrate early adopters.
  • Model the behaviour and values behind the initiative.
  • Keep messaging clear, consistent, and hopeful.
  • Invite middle leaders to take ownership of next steps.

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