T8. Create Actions – Coach and Practice
This behaviour develops a leader’s ability to turn discussion into meaningful, measurable action.
Behaviour focus
Supporting leaders to ensure every meeting and plan leads to visible progress.
Purpose
To close the gap between intent and implementation by improving clarity, ownership, and follow-up.
| Action Steps | Key Questions | Practice |
| Review recent meetings. | Are agreed actions being tracked and completed? | Ask the leader to review the last three sets of minutes and highlight which actions have been implemented. |
| Strengthen action quality. | Are our actions SMART and influenceable? | Practise rewriting vague actions into clear, measurable statements. |
| Assign ownership visibly. | Who is accountable for each task? | Practise confirming ownership and timelines in a meeting closing summary. |
| Review progress rhythmically. | When and how will we check actions? | Ask the leader to set up a visible tracker or regular check-in process to sustain follow-up. |