
Leading through turbulence and change
A worked example showing how a school applies the framework in practice
The school is navigating a period of sustained change.
This may include staffing turnover, structural change, inspection pressure, or shifting priorities.
The school remains functional, but leadership capacity is stretched. Communication feels uneven. Decisions are interpreted differently. Staff confidence varies.
This is not a crisis. It is drift.
Without deliberate leadership behaviour, uncertainty increases, workload rises through misalignment, and trust erodes over time.
The leadership focus
The issue is not the volume of change. It is how change is being led.
Senior leaders identify inconsistency in how decisions are explained, reinforced, and followed through.
They make a disciplined decision to focus on a small number of shared behaviours.
Shared behaviours (Year 1)
These behaviours are not secure, so they become the priority.
- S1 Explain the why Leaders create clarity about decisions, even when answers are incomplete
- C4 Maintain consistency Messages and expectations are reinforced reliably across the school
- L8 Don’t drop the ball Follow-through is visible and consistent, building trust over time
These behaviours are the priority. They are taught, practised, and reinforced consistently.
How the year unfolds
June to October
Leaders build shared understanding and practise these behaviours in everyday leadership, particularly under pressure.
October to November
Diagnostics are introduced once leaders have real experience to reflect on.
December to March
Leaders begin a 90-day cycle, applying behaviours to real challenges with greater precision.
What success looks like by the end of Year 1
- Greater clarity around decisions and priorities
- More consistent communication across teams
- Improved trust in leadership follow-through
- Reduced uncertainty and duplication
Change feels more stable and manageable.
Leadership judgment
In most schools, these three behaviours provide the strongest starting point. Where the primary issue is emotional tone or visible leadership presence, L1 Lead by example may be prioritised.
The key discipline
Do not move on too quickly.
The most common failure is introducing new priorities before consistency is secure.
Once consistency is embedded, the focus shifts to building shared ownership and then raising ambition.
Applying this in practice
The worked example sets your overall direction.
Within that, leaders will face specific challenges, difficult conversations, team issues, or moments of uncertainty.
Use the Scenario Finder to identify the right leadership behaviours for those situations and apply them with precision.
