Y4. Humility – Coach and Practice
This behaviour develops a leader’s ability to remain open, grounded, and learning-focused regardless of status or success.
Behaviour focus
Helping leaders balance confidence with curiosity and vulnerability with strength.
Purpose
To keep leadership human, credible, and deeply connected to others’ contributions.
| Action Steps | Key Questions | Practice |
| Notice ego moments. | When do you defend rather than listen? | Ask the leader to reflect on one recent conversation in which they felt defensive and rehearse an alternative response. |
| Ask before telling. | How can curiosity replace certainty? | Practise using three “what” or “how” questions in response to a challenge before offering an opinion. |
| Share credit freely. | Who deserves recognition this week? | Ask the leader to script a short thank-you message publicly naming others’ contributions. |
| Seek feedback regularly. | Who helps you see your blind spots? | Practise inviting feedback from a trusted colleague and responding with curiosity, not explanation. |