Leadership challenge

You find it difficult to switch off from work

The working day ends and the job carries on in your head, so the time away from it does not do what it should.

You leave, and the job comes with you. Conversations replay, tomorrow gets rehearsed, and something you have not written down keeps surfacing at ten at night. The time away from work exists. What is missing is the ability to use it, which is a different problem from having too little of it.

Presenting symptoms

  • You check email or messages at times you had decided you would not.
  • Conversations from the day replay after you have left, often the same one.
  • You arrive at the weekend with the week still running, and Sunday evening starts early.

Possible causes

  • Nothing marks the end of the working day, so there is no point at which the day is told to stop.
  • Unfinished decisions and half-formed worries stay in your head because they have nowhere else to go.
  • Being reachable at any hour may have become an expectation, from other people or from you.
  • One specific unresolved thing may be occupying the space, and it will keep returning until it is dealt with.
What stops the day from closing?

Nothing marks the end. The day simply stops when you leave.

Your most useful next step: Build a ten-minute close to the day and run it at the same point every day for a fortnight: capture what is unfinished, decide tomorrow’s first task, then leave. Write the sequence down so it does not need deciding each evening.

Lead behaviours

Everything unfinished is being carried in your head.

Your most useful next step: Get it all into one place you trust, including the half-formed things. Mark each as needing an action, needing a decision, or needing nothing, and give the first two a date. Most of what circulates in the evening belongs in the third group and has never been named as such.

Lead behaviours

Being available at any hour has become the expectation.

Your most useful next step: Decide the hours in which you will not respond, tell the people it affects, and hold it for a fortnight including on the evening when it is inconvenient. Staff take the school’s working hours from what a leader does rather than from what a policy says.

Lead behaviours

One specific unresolved thing keeps coming back.

Your most useful next step: Name it, decide the next step it needs, and put a date on that step. If it is a conversation you are dreading, put it in the diary this week. A dated plan releases the loop, and no closing routine will do it for you.

Lead behaviours

Core behaviours

What cannot be put down is usually what has not been written down. A capture system you actually trust is the mechanism by which an open loop stops needing to be held in your head all evening.

Closure is a routine rather than a decision. A leader who decides each evening whether to stop will stop late, and the evenings on which the decision is hardest are exactly the ones that matter.

Most leaders in this position could stop and have decided they are not allowed to yet. The boundary is rarely imposed from outside; it is usually withheld from within.

A large share of what circulates in the evening requires nothing at all. Deciding that explicitly, item by item, is what releases it, because an unsorted worry and an urgent one are indistinguishable at eleven at night.

Some of what will not close is not a task. A conversation that went badly, or one that is coming, occupies the space until it is named and given a next step, and no amount of system design will shift it.

Secondary behaviours

Use this where the thinking reaches into the night. Rumination and broken sleep sustain one another, and the sequence usually has to be interrupted at the earlier end.

Use this when giving the captured items a date. An open loop with a decided next step and a day attached stops asking to be thought about now.

Use this where availability has become the expectation. Staff learn the school’s working hours from when you send messages rather than from anything written down, so the boundary you hold is the one they get.

A useful first action

Write down everything that came back to you outside working hours in the last week. Then mark which needed an action, which needed a decision, and which needed nothing at all.

Suggested approach

  1. Record what actually comes back to you outside working hours for one week, rather than working from the impression that everything does.
  2. Sort that list into what needs an action, what needs a decision and what needs nothing, and give the first two a date.
  3. Build a ten-minute close to the day and run it at the same point daily, with the sequence written down.
  4. Decide the hours in which you will not respond, tell the people it affects, and hold it on the evening when it is inconvenient.
  5. Deal with the one specific thing that keeps returning, rather than expecting a routine to absorb it.
A focused starting point, not a fixed answer. Investigate the cause, then apply professional judgement in your context.