Leadership challenge

You have to implement something you don’t agree with, and staff want to know where you stand

You can be honest about a decision you didn’t make without inviting your staff to resist it.

Something is required of the school and you do not think it is right. Staff know you well enough to have noticed, and at some point one of them will ask you directly. The two easy answers are both poor. Pretending to agree costs you the credibility that makes everything else you say work. Signalling your disagreement, even by tone, recruits your staff into a position they then have to hold without any of your information or authority, and leaves them implementing something badly on your behalf. Before deciding what to say, establish what is actually required. A great deal that arrives as non-negotiable turns out on reading to be an interpretation, a recommendation, or a requirement with real latitude inside it, and the discretion that remains is usually where the work is. Where the requirement may raise a safeguarding, ethical, legal or professional concern, that is not a matter of disagreement and it is dealt with through formal advice and the proper escalation route, not through this record.

Presenting symptoms

  • You have described the requirement to staff in the passive voice and noticed yourself doing it.
  • A colleague has asked what you think and you gave an answer you were not comfortable with afterwards.
  • You have not read the requirement itself, only the summary you were given or the version circulating among colleagues.

Possible causes

  • It may be binding and settled once you have checked, in which case the only question is how it is implemented.
  • What is specified may be narrower than it appears, leaving real professional judgement about how it is done.
  • It may still be open to influence through a proper internal route that has not been used.
  • It may raise a safeguarding, ethical, legal or professional concern, which is a different matter entirely and needs formal advice.
What does the requirement actually say, and what does it leave to you?

You have confirmed through the appropriate route that it is binding, settled and does not require further formal advice.

Your most useful next step: Implement it properly and say so plainly. Tell staff what is required, who decided it and the reasoning as you understand it, and say where you do not fully understand it rather than inventing a rationale. If asked directly what you think, a form of words that is honest without recruiting anybody is: “I gave my professional view through the proper route. The decision has now been made, and my responsibility is to make sure we implement it properly here.”

Lead behaviours

It is settled in principle and how it is done is left to you.

Your most useful next step: Read the requirement itself, not the summary, and mark what is actually specified against what is left open. Then put your effort into the second column, because that is where you can still affect what students experience. The book’s distinction applies exactly: values do not shift, and strategies and methods should. Working hard on the implementation is not acceptance of the principle and does not need to be presented as one.

Lead behaviours

It may still be open to influence through a proper route.

Your most useful next step: Find out who actually decides, what evidence would change their view, and by when a change would still be possible. Then raise it there, with the evidence, rather than in the staffroom. Inside your own leadership team, argue it properly before the team settles a position, and then commit to that position in front of staff whatever you argued in private.

Lead behaviours

It raises a safeguarding, ethical, legal or professional concern.

Your most useful next step: Stop treating this as a disagreement. Write down precisely what the concern is and why, in specific rather than general terms, and seek formal advice through the appropriate route before implementing. Where the concern is a safeguarding one, the safeguarding arrangements govern and take precedence over everything in this record.

Lead behaviours

Core behaviours

The book describes establishing what is actually true rather than what is comfortable, and warns against blaming external factors while leaving what can be controlled unexamined. Here the fact to establish is the requirement itself. Most leaders in this position are working from a summary, a meeting, or the version circulating among colleagues, and the document frequently specifies less than everybody believes. Reading it is the single action that most changes what happens next.

This is the record’s organising behaviour and the book states it almost in these terms: core values should not shift, while strategies and decisions must evolve in the light of new information. It also names the failure mode on the other side, which is defending a position because time has been invested in it rather than because it still holds. Applied here it separates the principle you disagree with, which you are entitled to hold, from the implementation, which is where your judgement can still do work.

The book defines this as articulating purpose so that people understand rather than comply, and is explicit that the alternative produces short-term compliance without commitment. The difficulty here is that the purpose is not yours. That does not remove the obligation; it changes it. You explain the reasoning as you understand it, attribute it accurately, and say where your understanding runs out, which is more credible than a confident account you do not hold.

The book frames accountability as being answerable for outcomes and for conduct, and as an investment rather than a threat. It also names the avoidance of uncomfortable conversations as the behaviour’s central failure. Both bear here. You are accountable for implementing this properly whatever you think of it, and the uncomfortable conversation you are avoiding is the one where you say plainly: “I gave my professional view through the proper route. The decision has now been made, and my responsibility is to make sure we implement it properly here.”

The book describes thinking through second and third-order effects, with the warning that a well-meant action can create a worse problem than the one it addressed. Two sets of consequences matter. The first is what implementing this badly would do to students and staff, which is the strongest argument for putting effort into the discretion. The second is what a leader’s visible reluctance does: staff who conclude their head does not believe in something will implement it accordingly, and the cost lands on children rather than on the decision.

Secondary behaviours

Use this to establish whether influence is still available. The book’s claim is that the quality of your questions determines the quality of your decisions and that leaders should understand before acting. The questions that matter are who actually decides, what evidence would change their view, and by when. Most leaders in this position never ask them and conclude from the silence that nothing can change.

Use this inside your own leadership team and nowhere else. The book’s chapter is about constructive disagreement within a team, its concern is the artificial harmony in which nobody says what they think, and its remedy is to disagree and then commit: argue honestly while the position is being settled, then present a united position afterwards whatever you argued in private. That is precisely the discipline this record needs. The chapter addresses no party outside the school and this behaviour is not used here for anything external.

A useful first action

Read the requirement itself rather than the summary you were given, and mark two columns: what is actually specified, and what is left to your judgement. Most leaders in this position find the second column is wider than they expected, and it is where everything you can still do is located.

Suggested approach

  1. Read the requirement itself and establish what it actually specifies, as against what is being said about it.
  2. Check whether it raises a safeguarding, ethical, legal or professional concern. If it does, that is not a disagreement and it goes to formal advice through the proper route before anything else.
  3. Establish whether it is genuinely settled or still open to influence, and if it is open, find out who decides and by when.
  4. Where influence is available, raise it properly with evidence, through the route that exists, rather than through your staff.
  5. Map what is left to your judgement and put your effort there, because that is where you can still affect what students experience.
  6. Tell staff what is required, who decided it and the reasoning as you understand it. If asked what you think: “I gave my professional view through the proper route. The decision has now been made, and my responsibility is to make sure we implement it properly here.”
A focused starting point, not a fixed answer. Investigate the cause, then apply professional judgement in your context.